Drive cig.chat from Make.com.
An official Make.com app wrapping the cig.chat REST API in 245 ready-to-drop modules across 33 groups. Subscribers, flows, broadcasts, WhatsApp and Facebook templates, AI agents, conversations, ticket lists, the full shop - products, variants, orders, carts, discount codes - integrations, OpenAI embeddings and workspace controls. All in your scenarios, in minutes.
Setup in four steps
From zero to your first sent message: under five minutes.
Get a cig.chat token
In your bot at app.cig.chat → Settings → API, copy the bot-scoped Bearer token. One token per bot.
Add a connection in Make
In any new scenario, drag a cig.chat module → Connection → Add → paste the token in API Token. Make validates against GET /flow/tags.
Pick a module
Modules are grouped by area in the picker - Flow, Subscriber, Sending, AI Hub… search-style modules iterate (one bundle per item), action modules return one bundle.
Run your scenario
Send a sub-flow, log an event, broadcast a message, list subscribers. Live dropdowns auto-populate from your bot's tags / segments / sub-flows / fields.
The 245 modules at a glance
Every cig.chat resource you can manipulate from a Make scenario, by group.
Flow 9
List & delete sub-flows · bot user counts · template installs · default-flow setup · agents · inbound webhooks · chat widgets.
Flow Tag 4
List · Create · Delete (by namespace or name).
Flow User Field 5
List · Create · Update · Delete (by namespace or name).
Flow Bot Field 8
Bot-wide variables: list · create · set/set-many · delete (each by namespace or name).
Flow Shortcut 5
Canned replies agents expand in the inbox: list · get · create · update · delete.
Flow Closing Note 5
Structured reasons for closing a conversation, optionally requiring a summary or attachment.
Flow AI Hub 9
List, inspect & update AI agents and tasks · default AI provider · audio transcription model. Supports OpenAI, Claude, Gemini, Groq, Deepseek, xAI.
Flow Segment 1
List segments - paginated, with name filter.
Flow Custom Events 4
List events · summary stats · per-event log · log a new event for a subscriber.
Flow Conversation 10
List closed conversations · agent activity log · chat messages · move chat status · assign / unassign agents · pause/resume bot.
WhatsApp Template 4
List · create · delete · sync templates.
Facebook Utility Template 4
Manage Facebook utility-category templates: list · create · sync from Meta · delete.
Subscriber 32
The largest group - search · CRUD · tags · labels · custom fields · subscriptions · opt-in/out · custom-event triggers.
Subscriber Cart 6
One subscriber's shopping cart: read · add · remove · empty · check out as a paid order · update order status.
Sending 23
Send text · SMS · email · sub-flows · WhatsApp and Facebook templates. Broadcasts by list, user IDs, tag, or segment, with throttling.
Shop Product 5
The product catalogue: list, create, update and delete products, with a live product dropdown.
Shop Product Variant 5
Per-product variants - price, SKU, barcode and stock.
Shop Product Type 5
Product type taxonomy: list · get · create · update · delete.
Shop Product Vendor 5
Vendor taxonomy: list · get · create · update · delete.
Shop Product Tag 5
Product tag taxonomy: list · get · create · update · delete.
Shop Order 4
List and inspect orders, create them from variant/quantity rows, update status, shipping and tracking.
Shop Discount Code 7
Percentage or amount codes with usage limits and minimum rules - by ID or by the code string.
Shop Location 5
Pickup and store locations with address and lat-lng.
Shop Business Hours 2
Read and replace the store's weekly schedule, with an optional second window per day.
Ticket List 7
Team ticket lists: browse lists and fields, iterate items, read the change log, create / update / delete items.
Team Label 4
Team-level labels: list · create · delete (by ID or name).
Agent Group 6
Agent groups and their members, with assignment policies.
Integration 29
Read / configure / disconnect each native integration - Shopify, WooCommerce, Dropi, Meta Conversions API, OpenAI, S3, Claude, xAI, Ainvented - plus the mini-app registry.
OpenAI 7
CRUD over workspace OpenAI embeddings, plus bulk import and regeneration.
Template 3
Flow templates: list them, see who installed each, and mint one-time install links.
Workspace 11
Workspace analytics summaries, member listings, channel visibility, live-chat sidebar config and WhatsApp call logs.
User 5
Current-user metadata: profile, password change, recent notifications and announcements.
Universal 1
Make an API Call - hit any cig.chat endpoint not yet modeled. Auth header injected automatically.
Common scenario patterns
Five recipes that cover most automation needs.
Tag-based broadcast
List Tags → filter for the audience tag → Broadcast by Tag with a sub-flow. Throttle with max_per_minute=60.
Lead enrichment
Webhook trigger → Search Subscribers by phone → Set Multiple User Fields → Add Tag (e.g. enriched).
Inbound webhook router
cig.chat Inbound Webhook triggers a Make scenario → branch on payload → Send Sub-flow by Name to drive the right conversation.
Cohort export to Sheets
List Subscribers (filter by tag/segment) → Iterator → Set User Field (last_export_at) → Google Sheets - Add a Row.
Daily AI cost ceiling
List AI Agents → if cost over budget → Update AI Agent Provider (downgrade model) → notify Slack.
Agent assignment from CRM
CRM trigger → Search Subscribers → Assign Agent (RPC dropdown) + Move Chat To in_progress.